"Instructions for sweepers and carpets"

March 21, 2020

If you have a carpet at home:

1. The carpet was too dark. Vertical robots sensed it and thought it was a cliff. If the dark carpet is cleaned over a large area, you can temporarily cover the sensor. You can ask customer service for specific actions.

2. Avoid fuzzing the wheels of the device.

3. Pay close attention to the carpet and floor.

4. Pay attention to the thickness of the carpet.

5. Unresolved issues, please continue to contact online customer service.

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