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  • Robot problem
    July 31, 2020 ZIGMA HOME

    Robot problem

    1.The laser head is blocked/stuckCheck if the laser head of the equipment is covered and clean it in timeGently press the laser headFully clean the robot before cleaningIf it is not resolved, please contact online customer service to replace the...

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  • Accessories problem
    July 31, 2020 ZIGMA HOME

    Accessories problem

    1.The water tank is not installedAssemble the side cover of the water tank: press the side cover firmly and fix it in the position shown in the figure belowClose the side cover of the water tank: Turn the side cover...

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  • Charging problem
    July 31, 2020 ZIGMA HOME

    Charging problem

    1.Why can't my robot find a charging pile? Please confirm: 1.Whether the charging station is powered on 2.The robot works from the charging post 3.Do not place the charging post near a large mirror 4.Do not block by obstacles within...

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